Recur · Pro · Support · Privacy · Terms

Support

Write to support@syncerp.work. Include the schedule’s name and roughly when the problem happened — that is usually enough.

Common questions

A schedule paused itself and says the recipient is not valid

That is on purpose. Before every send, Recur re-checks the same rules it used when you saved. If a recipient address is no longer valid, or the message ended up empty, it pauses and tells you which — instead of quietly sending nothing, or sending to the wrong place.

The email went out later than the time I set

Recur checks once an hour, so a send can land up to an hour after the time you chose. Scheduling is not the same as instant delivery, and Google’s timers can drift under load.

My computer was off for a week — will I get seven emails at once?

No. When runs are missed, Recur sends once and skips the rest, and the schedule’s detail view tells you how many it skipped.

Why does it need permission to send mail?

Because it sends mail — and that is the only thing it can do. Recur has no permission to read your inbox, your drafts or your sent messages. See Privacy.

Can I schedule an email I already wrote as a draft?

Not directly — reading your drafts would require a permission that also grants access to your mailbox, and we chose not to ask for it. Paste the text into the panel instead; it is stored in your own account, and you can edit it any time.

Can I use one licence on several add-ons?

Yes. One key unlocks the whole suite.